Low-level supports to help eligible veterans or widows/widowers remain living independently at home

What is Veterans' Home Care (VHC)?

The Veterans’ Home Care Program offers practical, low-level supports to help eligible veterans or widows/widowers remain living independently at home.  

While the program is not designed to meet long-term or high-level care needs, it does provide support with:  

  • Domestic tasks

  • Personal care

  • Respite care

  • Home and garden maintenance

We offer Veterans’ Home Care in selected areas of New South Wales, Queensland, Victoria, and Western Australia.  

Am I eligible?  

You are eligible for a Veterans’ Home Care (VHC) assessment if you have a: 

Carers and family members of Gold Card and White Card holders with an accepted service-related condition may also be eligible for an assessment. 

Contact our Aged Care team

Our national Aged Care team is available to assist you to access the care that’s right for you.

What does VHC include?

VHC provides a range of services to help you manage your day-to-day activities.  This includes:  

  • Domestic support

    Support with cleaning and household tasks. 

  • Personal care

    Help with showering, medication, and meal preparation.

  • Home maintenance

    Help with the garden and other household maintenance.

  • Respite

    Care for you while your carer has a break.

How does it work? 

To check your eligibility to support through Veterans’ Home Care: 

Step 1  

Contact the VHC Assessment Agency directly on 1300 550 450 for an assessment over the phone. 

Step 2 

They’ll assess your needs and determine the support you need and the services you’re eligible for. 

Step 3 

You’ll receive a VHC Service Plan, which will be sent to you and us as your VHC service provider. 

Step 4 

We’ll call you to discuss your service plan. 

What will I pay?  

You will pay a small amount towards the cost of your services. This is called a co-payment. The cost per service is set by the Department of Veteran Affairs (DVA) and is capped at a per service and per week rate. There is no co-payment for respite services. Find out more on the DVA website.  

Thinking about switching home care providers?

Receiving help at home and unsure if you’re getting the services that best meet your needs? It might be worth making the switch. Book a free, no obligation Home Care Service Check today.

1800 792 359

Contact our Aged Care team

Our national Aged Care team is available to assist you to access the care that’s right for you.