For people living in the impacted areas, it can be really unnerving, so we all need to look after one another. At Life Without Barriers we are prioritising the safety of our staff, carers, and people we support.
Image: Landscape of a Queensland beach during a storm with dark clouds and heavy rain.
The National Emergency Management Team (NEMT) was officially activated on Thursday, March 6, 2025, with Leanne Johnson, Deputy Chief Executive, Disability and Mental Health, appointed as the National Controller. The team is actively monitoring the situation and collaborating with local leaders to make sure we do everything we can to help keep people as safe and connected as possible.
Community Helplines and Emergency Numbers
There are emergency services and essential community resources available to help those affected by the cyclone. Below is a list of helplines and services that can provide information, resources and assistance during this time.
In the event of a life-threatening emergency, please call Triple Zero - 000.
Queensland
SES Request for Assistance 132 500
SES Public Information and Inquiry 1800 227 228
New South Wales
SES Request for Assistance 132 500
SES Public Information and Inquiry 1800 227 228
Interpreting Services
For disaster preparedness information in your language or to connect with translating and interpreting services, visit:
National Relay Service
If you are Deaf/deaf or find it hard to hear or speak with people who use a phone, the National Relay Service (NRS) can help you.
Visit the Access Hub website to learn how to make an emergency call using the National Relay Service
The safety of our staff, carers and people we support is our top priority. For existing clients and Life Without Barriers staff, if you have any questions or concerns, please contact the National Emergency Management Team at nationalemergencymanagement@lwb.org.au.
If you need assistance and are unable to reach Life Without Barriers through your normal channels, you can contact our Cyclone Call Centre on 1800 313 117 between 7.00am – 7.00pm AEST.
